It is the responsibility of the ticket holder to ensure their system meets the requirements and thus has access to the features of the virtual platform. No refunds are available to virtual registrants after July 31, 2024. After this date, absolutely no ticket refunds will be issued to any user once they have signed into the platform. It is at the sole discretion of the organizer to issue refunds to users if they experience unforeseen emergencies or other circumstances.

In-Person Registrants Cancellation and Withdrawal – Cancellation result in the following if the cancellation notice is received by the City:    No refunds are available after July 19, 2024.

No tickets will be sold onsite. A limited number of free registrations are available for City and County of Honolulu employees. While supplies last. Must use a city email address when registering. Please contact cleanwater@honolulu.gov if you experience issues with registration. There will be no free registration for other government employees this year.

This exposition is managed by the City and County of Honolulu Storm Water Quality Division (City).

1 Eligibility – Any company providing services or manufacturing products related to storm water quality.

2 Additional registrations for exhibit personnel may be purchased.

3 Assignment of Space – Complete exhibitor registration online. No application will be processed, nor space assigned without payment in full. Once the payment is accepted, the stated rules and regulations apply. All applications will be date stamped upon receipt at the exhibits chair office. This application is the only means by which space may be reserved. The City reserves the right to accept, defer and reject the application. The City reserves the right to assign or reassign booth space so that the arrangement of the Exposition is in the best interest of the attendees and exhibitors.

4 Exhibit space – The City reserves the right to limit the amount of space assigned if necessary, to take care of all applications on hand.

5 Payment for Exhibit Space – A credit card number, expiration date and security code for the full booth rental amount must be provided with online registration.

6 Move Out Procedures – No early move out. If you move out early, we reserve the right to decline your registration to exhibit for a future conference and we may charge a $50.00 penalty.

7 Cancellation and Withdrawal – Cancellation by Exhibitor of space application will result in the following if the cancellation notice is received by the City:

A No refunds are available after July 19th, 2024.
    

B Within 30 days space cannot be negotiated with venues for changes.
 Unoccupied space after the opening of the conference is at the discretion of the committee and may be reassigned. All registration cancellations and refund requests must be made in writing and sent to cleanwater@honolulu.gov

8 Virtual booth is organized by alphabetical order. City reserves the right to edit exhibitor content and/or limit the amount of space assigned if necessary, to take care of all applications on hand as well as to ensure professionalism and quality of content being shared.